1. About these terms
These terms are an agreement between you and Nobigo AI Private Limited ("Nobigo", "we", "us"), which runs JFT Sensei. They apply when you use the website jftsensei.com, theJFT Sensei Android app, the free mock exams, practice test, guides and tools, and the classes and courses we offer. By using any of them you agree to these terms. If you do not agree, please do not use them.
Our privacy policy explains how we handle your personal information and forms part of these terms.
2. What we offer
- Free resources: full-length mock exams, a practice test, study guides and planning tools. They need no sign-up and cost nothing.
- A free trial class, booked through our contact form.
- Paid courses: self-study, live small-group classes and intensive coaching.
- The Android app, which brings these to your phone.
We may change, add or remove features and free resources over time. We will not take away anything you have already paid for during the period you paid for.
3. Exams, scores and visas
JFT Sensei is an independent language school. We are not affiliated with the Japan Foundation, Prometric or the Japan Educational Exchanges and Services, and we do not run, mark or decide any official exam. JFT-Basic and JLPT are the trademarks of their owners.
- The scores from our mock exams and the readiness result from our practice test are estimatesto guide your study. They are not official scores and do not predict your result in the real exam.
- We do not guarantee that you will pass an exam, get a visa or get a job. Those decisions are made by the exam bodies, the Japanese authorities and employers.
- Test dates, fees, booking rules and visa requirements change. Always confirm them with the official bodies before you act on them.
4. Who can use the service, and accounts
You must be at least 13 years old to use JFT Sensei. If you are under 18, a parent or guardian must agree to these terms for you and must enrol you in any paid course.
Nothing on the website or in the app needs an account today. If we add accounts, you agree to give accurate details, keep your sign-in private, and use the account only yourself. You can delete your account whenever you like — see delete account.
5. Paid courses
- Prices. The price of a course is the one we confirm to you in writing before you pay. Prices on the website are shown in US dollars as a guide; we will tell you the amount in your currency, and any taxes or payment fees, before you pay.
- Payment. Payments are taken by the payment provider we name when you enrol. A place on a course is confirmed once the payment is received.
- Cancelling. You can cancel a monthly plan whenever you like by telling us by email or WhatsApp. We will not charge you for any period after the one you have already paid for.
- Refunds and missed classes. Whether any part of a period you have already paid for is refunded, and how missed classes are rescheduled, is set out in the course details we give you in writing before you pay. Those details form part of these terms. Nothing here removes a refund the law entitles you to.
- Guarantees. Any guarantee we offer, such as the one on ourpricing page, applies only on the conditions stated with it.
- Our changes. If we have to move or cancel a class, we will offer you another time, or a refund for that class.
6. Using the service fairly
You agree not to:
- copy, republish, sell or share our mock exams, questions, audio, course materials or guides, or use them to build another product, beyond the personal use allowed in section 7;
- scrape, download in bulk or automatically collect content from the website or the app;
- share your paid course access or class links with anyone else;
- record live classes, or share recordings of them, without the permission of the teacher and the class;
- harass, threaten or abuse teachers, staff or other students;
- try to break, overload or get around the security of the website, the app or our forms, or send spam through them;
- use the service to break any law.
If you break these rules we may limit or end your access, as set out in section 11.
7. Our content
The website, the app and everything in them — the questions, audio, explanations, guides, designs and theJFT Sensei name and logo — belong to Nobigo or the people who licensed them to us. You may use them for your own personal, non-commercial study. You are welcome to share links to any page.
If you send us suggestions or feedback, we may use them to improve the service without owing you anything for them.
8. Other services
We link to services we do not run, such as WhatsApp, app stores, social networks and the official exam sites, and your live classes may run on a third-party video platform. Your use of those services is governed by their own terms. We are not responsible for them.
9. Availability and disclaimers
We work hard to keep the free resources accurate and available, but they are provided "as is". We do not promise that the website or the app will always be available, free of errors, or work on every device. To the extent the law allows, we exclude all warranties not set out in these terms.
10. Our responsibility to you
To the extent the law allows, we are not responsible for indirect or unforeseeable losses — for example a missed exam date, a visa decision, lost earnings or travel costs. For a paid course, our total responsibility to you is limited to the amount you paid us for that course.
Nothing in these terms limits responsibility that cannot legally be limited, such as for fraud, or for death or personal injury caused by our negligence. If you are a consumer, nothing here takes away the rights consumer law gives you where you live.
11. Ending your use
You can stop using JFT Sensei at any time, and ask us to delete your information on thedelete account page. We may suspend or end your access if you seriously or repeatedly break these terms. If we end a paid course because of our own decision rather than a breach on your part, we will refund the part you have not received.
12. Changes to these terms
We may update these terms, and the date at the top of the page shows when we last did. If a change materially affects a course you have already paid for, it will apply only from your next payment, and we will tell you before then.
13. Law and disputes
These terms are governed by the laws of Nepal, and disputes are decided by its courts. If you are a consumer living elsewhere, you also keep the protection of the mandatory laws of your country and can bring a claim there. Before going to court, please contact us — most problems can be put right with a message.
14. Contact
Nobigo AI Private Limited
Email: support@nobigo.ai
WhatsApp: +9779768540768